Ordering the part was the easiest thing to do so can’t fault the service part was shipped the next day, but the courier decided to go from Whangārei to Auckland via Hamilton which took 9 days.

Our clock is approximately 30 years old (purchased in Hokitika) and has had new batteries is various times, but now is working again 100 percent. Thankyou.

Kat has been brilliant with providing advice and making sure I get the right products even I order things online. Thank you for your wonderful service.

Received the spare part replacement in well wrap condition . Once again so glad and happy to be able to keep my beloved wall clock in working condition again . Truly magnificent piece of art .

It’s working well, but I was a bit disappointed that it’s not exactly the same as my old one. The thread is about 1mm shorter, so I had to countersink the wood slightly. Also the pendulum pivot is now higher, so I had to cut away some of the wood on the back.